About Us

Meet net29 – Malaysia's Preferred Online Gaming Platform

Net29 is more than just an ordinary gaming platform. We are built on a foundation of trust, transparency and a commitment to delivering the best experience to every member across Malaysia — from Perlis to Sabah.

18,500+
Active Members
500+
Game Selection
MYR 2.4M
Wins Paid This Month
24/7
Customer Support

Who We?

Net29 is an online gaming platform established specifically to meet the needs of Malaysian users. We understand that Malaysians want a gaming experience that is simple, secure and trustworthy — not a platform full of hidden terms or complicated processes.

From day one, net29 was built on a simple philosophy: put members first. Every design decision, every game selection and every policy we set all starts from one question — is this the best thing for our members?

Today, net29 offers more than 500 game options spanning online slots, live casino with real dealers, multi-league sports betting, card and table games, and fast-paced crash games. All of this is accessible through our web browser or mobile app without any technical disruptions.

What sets us apart from other platforms is not just the number of games we offer — it is how we treat every member. Our customer support operates 24 hours a day, 7 days a week. Withdrawals are processed within minutes. And all members' personal information is protected with industry-standard 256-bit SSL encryption.

All games at net29 use a certified RNG system audited by independent third-party bodies. Fairness and transparency are not just promises — they are our operating standard.
01
Our Mission

To provide a fair, safe, and enjoyable gaming platform for every Malaysian user – regardless of their background or level of experience.

02
Our Vision

To become Malaysia's most trusted number one online gaming platform – a platform where every member feels valued, protected, and respected.

03
Our Core Values

Trust, transparency, responsibility, and innovation – four values that guide every decision we make at net29, from product development to daily customer service.

Why Choose net29?

Thousands of members have already made their choice. Here are the key reasons why net29 remains the go-to gaming platform for many in Malaysia.

Top-Level Security

256-bit SSL encryption protects every transaction and your personal data. Two-factor authentication (2FA) is available for all accounts. Play with peace of mind knowing your information is always safe with us.

Fast & Easy Withdrawals

DuitNow, FPX, and a variety of local Malaysian payment methods are fully supported. Your winnings are processed within 5 to 15 minutes – no unnecessary delays, no questions asked.

500+ Game Options

Slots, live casino, sports betting, card games and crash games — all available on one platform. We partner with the world's leading game providers to ensure the best quality at all times.

Seamless Mobile App Launch

The net29 app is available for iOS and Android with a clean, responsive interface. Play wherever you are – waiting for the bus, on a break, or relaxing at home – with no lag and no interruptions.

Ongoing Bonus & Promotions

Welcome bonuses, weekly cashback, daily deposit promotions, and exclusive tournaments – we are always looking for ways to add value for our members. Check our promotions page every day for the latest offers.

24/7 Customer Support

Our support team is available to assist you 24 hours a day, 7 days a week via live chat and email. We speak both Bahasa Melayu and English, so you can explain your issue comfortably without any miscommunication.

Journey net29

Every major platform starts from a single small idea. For net29, that idea was straightforward — create a gaming platform that truly understands the needs of Malaysian users. Here is a snapshot of our journey from the very beginning.

We did not grow overnight. Every milestone was built carefully, listening to member feedback and continuously improving. That is what makes net29 today different from platforms built in haste.

The trust you place in us is a responsibility we take seriously. Every ringgit you deposit, every win you achieve, and every issue you encounter – all of it matters to us.

2019
Net29 Founded

Net29 was founded by a group of technology and gaming industry experts with over 10 years of experience. The first platform launched with 50 curated games and focused entirely on the Malaysian market.

2020
Live Casino & Sports Betting Launch

Exclusive Live Casino tables with Malay-speaking dealers were introduced for the first time. The sports betting module covering EPL, La Liga, and Asian league markets was also opened to all members.

2021
5,000 Active Members Milestone

The net29 community is growing fast. DuitNow is fully integrated as the primary deposit and withdrawal method, making transactions faster and easier for Malaysian users.

2022
Mobile App Launch

The native iOS and Android app for net29 launched with an interface fully optimised for smaller screens. User satisfaction ratings reached 4.7 stars within the first three months.

2023
VIP Programme & Enhanced Rewards System

A four-tier VIP Programme — Green, Silver, Gold and Platinum — was launched with exclusive benefits at each level. A rewards points system redeemable for game credits was also introduced.

2026–2026
Continuous Expansion & Innovation

Over 300 new games were added, including crash games, the latest generation of progressive slots, and esports betting. net29 is now the choice of more than 18,500 active members across Malaysia, with cumulative winnings exceeding MYR 2.4 million per month.

Core Values That Guiding Us

Behind the technology and games we offer are values we have never compromised since the first day net29 was founded.

Transparency

Our win records, game RTP and bonus terms are displayed openly. Nothing is hidden from our members.

Security

Data protection and transaction security are our absolute top priorities. We invest heavily in the latest security infrastructure.

Community

We are more than just a platform – we are a community. Every member is part of the growing net29 family.

Enhancements

We are never satisfied with the status quo. Member feedback constantly drives us to be better every day.

The Team at Behind net29

Our team is made up of technology experts, product designers, security specialists and customer service professionals — all fully dedicated to the success of every net29 member.

AR
Ahmad Razif
Chief Executive Officer

Over 12 years of experience in Southeast Asia's financial technology and digital gaming industry.

NL
Nurul Liyana
Head of Operations

A specialist in large-scale platform operations management with a focus on user satisfaction.

IH
Irfan Hakimi
Chief Technology Officer

Architect of net29's security systems and cloud infrastructure, ensuring 99.9% uptime stability.

SF
Sharifah Fatimah
Head of Customer Service

Leading a 24/7 support team to ensure every member inquiry is resolved quickly and with care.

Games Responsible – Our Commitment

Net29 believes that enjoyable gaming is gaming played responsibly. We do not just provide a platform — we also take on the responsibility of ensuring our members play within healthy and safe limits.

Our platform comes equipped with self-management tools that allow members to set daily deposit limits, loss limits and preferred break periods. All tools are accessible directly from your account settings, with no need to contact the support team.

We also conduct regular risk assessments and provide support resources for members who may need assistance. The safety and well-being of our members always takes priority above any business consideration.

Learn More
Adjustable Personal Limits

Set deposit limits, betting limits and loss limits according to your own budget through your account settings.

Play Time Reminder

Our system will send you a reminder when you have played beyond the time limit you set for yourself.

Self-Exclusion Option

Members can choose to self-exclude temporarily or permanently from the platform whenever they feel it is necessary, with no unnecessary questions asked.

Questions Frequently Asked About net29

Yes, net29 uses 256-bit SSL encryption to protect all your data and transactions. Two-factor authentication (2FA) is available for all accounts. All games use a certified RNG that is independently audited to ensure full fairness.

Registering a net29 account takes less than 2 minutes. Click the Register button, enter your basic information, verify your phone number and your account is instantly active. No lengthy documents, no complicated process.

net29 supports DuitNow, FPX, local bank transfers and cryptocurrencies such as USDT. Deposits are processed instantly while withdrawals are typically completed within 5 to 15 minutes for DuitNow and FPX.

Yes, the net29 app is available for iOS and Android. It offers a seamless gaming experience, full account management, deposits and withdrawals, and access to all 500+ games from anywhere.

The net29 support team can be reached via live chat within the platform or by email at [email protected]. We operate 24 hours a day, 7 days a week, with a target response time of under 3 minutes for live chat.

Join the Family net29 Today

More than 18,500 members already trust net29 as their gaming platform of choice. Register now for free and claim your welcome bonus in under 2 minutes.

256-bit SSL Certified RNG Fast Withdrawals 24/7 Support
Bahasa Melayu